Hi, I'm Caris Hurd.  

I am a User Experience Director, Researcher, & Strategist with a deep passion for understanding people and making technology better for humans.

Some of the work I'm most proud of.

WEB VR

A usability study of nascent web-based VR interfaces to understand best practices for the medium and inform the design of an editorial system for web VR experiences.

My Role

I was the Lead User Researcher and helped direct product design

Main Goal

Learn about web VR best practices

CGAP: RESEARCH, STRATEGY, & DESIGN

A project with a large formative research component, content strategy, IA, and design with user testing at every step of the way.

My Role

Project lead: I set the project strategy, conducted much of the research, created the content strategy/plan, and led a team to build and test a prototype

Main Goal

Understand users to improve content discoverability and eventually update the design of CGAP.org

PUBLICATIONS AND SPEAKING

I write and speak on UX and content strategy topics. Here are a few of my publications and talks.

 

I've also done user research and strategy for world-class organizations including:

People Magazine

Entertainment Weekly

The University of Texas

IEEE

New York University

The World Bank

UC-Davis

World Pulse

Texas Exes

Nice to meet you.

Want to geek out about UX, design, research, or fiber arts and crafting? Let's talk!

 

About me

How I got started in user research

I started my career as a web developer, moved into product management, and found that the best part of my job was talking to users. I went to grad school in 2011 to study UX and make user research and design a bigger part of my job. 

I started at Four Kitchens as the only UXer and now manage a team of six as the director of UX! 

What I've been working on 

I manage an amazing team of UX researchers, strategists, designers, and data analysts as the director of user experience at 4K. 

I spend a lot of my time working with clients and helping them come up with plans for research and design as well as product roadmaps.

How I manage a team

I’m a firm believer in bringing authenticity, empathy, and humanity to management while also delivering timely feedback and helping the team grow and learn.

I've been managing a fully remote team for nearly four years, and it has been a fantastic experience.

Contact me

Email me at caris@carishurd.com or fill out the form below!

 

Want to see more? Contact me for access to more of my portfolio

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© 2019 by Caris Hurd.