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Hi, I'm Caris Hurd.  

I am a User Experience Director, Researcher, & Strategist with a deep passion for understanding people and making technology better for humans.

Some of the work I'm most proud of.

Virtual Reality Device


A usability study of nascent web-based VR interfaces to understand best practices for the medium and inform the design of an editorial system for web VR experiences.

My Role

I was the Lead User Researcher and helped direct product design

Main Goal

Learn about web VR best practices


A project with a large formative research component, content strategy, IA, and design with user testing at every step of the way.

My Role

Project lead: I set the project strategy, conducted much of the research, created the content strategy/plan, and led a team to build and test a prototype

Main Goal

Understand users to improve content discoverability and eventually update the design of

Variety of Coins
Image by Matthias Wagner


I write and speak on UX and content strategy topics. Here are a few of my publications and talks.


I've also done user research and strategy for world-class organizations including:

People Magazine

Entertainment Weekly

The University of Texas


New York University

The World Bank


World Pulse

Texas Exes

Nice to meet you.

Want to geek out about UX, design, research, or fiber arts and crafting? Let's talk!


About me

How I got started in user research

I started my career as a web developer, moved into product management, and found that the best part of my job was talking to users. I went to grad school in 2011 to study UX and make user research and design a bigger part of my job. 

I started at Four Kitchens as the only UXer and now manage a team of six as the director of UX! 

What I've been working on 

I manage an amazing team of UX researchers, strategists, designers, and data analysts as the director of user experience at 4K. 

I spend a lot of my time working with clients and helping them come up with plans for research and design as well as product roadmaps.

How I manage a team

I’m a firm believer in bringing authenticity, empathy, and humanity to management while also delivering timely feedback and helping the team grow and learn.

I've been managing a fully remote team for nearly four years, and it has been a fantastic experience.

Contact me

Email me at or fill out the form below!

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Want to see more? Contact me for access to more of my portfolio

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